Office Manager

Office Manager

Founded in 1932, McLarens is a leading independent global insurance services provider with offices and operations located around the world. With a focus on complex, commercial and niche markets, the company provides loss adjusting, claims and risk management services, forensic technical services as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. The company’s expert adjusters have an average of over 20 years’ experience, operating across a range of industries with specialties including: Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services and Environmental consulting services.

At McLarens, we aspire and live by a set of shared values that guide our actions and shape our culture:

EXCELLENCE – We aim for nothing less than the highest standards in everything we do
TEAMWORK – We work best when we work together with clients, colleagues and suppliers alike
RESPECT – We are trusted to keep our promises, act with integrity and treat people the right way
KNOWLEDGE – We know our market better than anyone, but still, we never stop developing
THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity. 
 

Summary

McLarens is searching for an Office Manager in the Location area.  The Office Manager must possess the ability to handle clerical and administrative duties such as generating reports and communicating via phone and email and provide exceptional customer service to our internal and external customers. This position is temporarily remote and located in Dallas, Texas.  The Office Manager will be expected to manage multiple competing priorities and meet (sometimes short) deadlines with a positive and enthusiastic attitude. This position involves various responsibilities and requires flexibility and a willingness to take the initiative to learn business acumen and terminology.

Our ideal candidate is someone who has strong problem-resolution skills, is detail-oriented, and enjoys working in a fast-paced team environment with professionals dedicated to providing exemplary customer service.

Essential Duties & Responsibilities:

• Supervision of support staff
• Ensure maximum branch productivity by effective management of office workflow
• Manage office inventory supply levels and purchase all office supplies
• Perform administrative duties and other claims administrative duties at the direction of the Regional Manager
• Complete other duties as assigned
• Maintains office staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.

Required Experience & Skills:

• Bachelor’s degree in Business Administration, Communications, Journalism, Public Relations, or Human Resources preferred
• 5+ years of relevant Office Management experience
• Organized and able to prioritize; Ability to work with minimal supervision once trained
• Strong attention to detail and accuracy
• Strong knowledge of MS Word, MS Excel, Adobe, Outlook, and Teams
• Some experience in the Property & Casualty insurance industry preferred
• Strong verbal, grammar, and written communication skills

Essential Physical Requirements:

• Must be able to remain in a stationary position 50% of the time. (Regularly).
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. (office & hybrid roles). (Occasionally).
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer. (Regularly).

McLarens Benefits – “It’s All Here”

• Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance
• Health Saving/Flexible Spending - access to flexible spending and health savings accounts
• Retirement – 401(k) program with company match
• Pet Benefits – ensuring the well-being of your extended family
• Identity Theft Insurance – offering security and peace of mind
• Wellness Programs - supports financial, physical, and mental well-being
• Career Development – fostering growth and advancement in the workplace
• Community Day of Service/Float Holiday – our Day of Service promotes community involvement, and our personal float holiday can be used as desired
• Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services
• Employee Assistance Program - designed to provide life balance support and counseling

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.