General Adjuster - Los Angeles, CA

Date: Apr 10, 2024

Location: Los Angeles - Remote Office, CA, US

Company: McLarens Global

General Adjuster


McLarens is a leading global claims services provider that helps clients achieve timely and equitable claims resolution. 


McLarens family of brands is trusted by clients worldwide to deliver the best in claims management, loss adjusting and auditing services to pre-risk and damage surveying. With direct operations in 40 countries with over 2,000 team members, McLarens is a global leader with a customer-centric culture and quality is at the heart of McLarens.


The professionals at McLarens live by a set of shared values that guide their actions and behaviors:

  • EXCELLENCE – We aim for nothing less than the highest standards in everything we do.
  • TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.
  • RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.
  • KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.
  • THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.


General Adjuster


McLarens is searching for a General Adjuster located in the Los Angeles, CA area. The adjuster’s main responsibilities will be managing the resolution of first and third-party claim exposures from both a coverage, investigative and loss establishment perspective. The adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex, large loss, and commercial claims. We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player and self-starter. Some travel may be necessary.


Essential Duties & Responsibilities:


  • Receive/Review new losses
  • Contact insurer/broker/claimant to arrange appointment for first meeting
  • Visit insured/risk to investigate cause/circumstances/extent of loss/damage
  • Personally investigate and determine the extent of damages and evaluate coverage.
  • Timely reporting to clients with content reflecting the requisite comprehension and clarity
  • Ability to maintain diary and respond to stake holder inquiries in a timely/professional fashion
  • Assist large loss adjusters and account adjusters when necessary.
  • Review policy coverage. Raise questions where appropriate with insurers with recommendations of resolution
  • Timely reporting to clients with content reflecting the requisite comprehension and clarity
  • As appropriate, formulate technically precise correspondence specific to Reservation of Rights, Declination of coverage, Denial of liability
  • Ability to maintain diary and respond to stake holder inquiries in a timely/professional fashion
  • Effective claim management skills to liaise with insured/insurer, broker, retained experts, etc.
  • Prepare scope of damage/loss measure/costs schedule
  • Agreed to costs with insured/claimant
  • Bring matters to a timely, equitable resolution in accordance with Coverage/and or Liability findings
  • Other duties as instructed by Leadership including to out-of-territory travel and Catastrophe response as needed


Skills & Abilities:


  • Proficient knowledge of Xactimate or other estimating platforms
  • Knowledge of the independent claims adjusting business
  • Strong communication skills, both verbal and written
  • Strong interpersonal skills
  • Analytical ability
  • Ability to plan and prioritize


Education & Experience:


  • Preferred: Minimum of 3-4 years of commercial claims adjusting experience.
  • Appropriate state adjuster license as necessary or the ability to obtain a state adjuster license.




This position includes a competitive salary, paid vacation, holidays, and full health benefits including medical, dental, life, disability and a 401(k) plan with company match.



Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories




Key Accountabilities

Experience and Qualifications



      Nearest Major Market: Los Angeles