Adjuster Trainee

Date: Dec 3, 2024

Location: Philadelphia - Remote Office, PA, US

Company: McLarens Global

Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services.

 

The professionals at McLarens live by a set of shared values that guide their actions and behaviors:

EXCELLENCE – We aim for nothing less than the highest standards in everything we do.

TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.

RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.

KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.

THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.

ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.

 

Summary
McLarens is searching for an Adjuster Trainee to work in a designated region. The Adjuster Trainee role is intended to provide the foundation for a career in claims management with the ability to travel as needed. The Adjuster Trainee will participate in company training to learn the policies, practices, and procedures related to claims management. Initially, the primary focus of the role will be to support senior level adjusters in day-to-day claim file administration. The practical experience and understanding of the processes and techniques for the investigation and management of claims will be developed by shadowing senior level adjusters who will act as a direct mentor both in relation to the role and future progress towards professional qualification. 


Essential Duties & Responsibilities:     

  • Review new losses with senior level adjusters.
  • Coordinate meetings for the senior level adjusters with the insurer and broker to arrange appointments for the first meeting.
  • Manage multiple cases and document the steps of activity for each claim.
  • Assist senior level adjusters on-site with the insured to investigate the cause, circumstances, and extent of damage.
  • Review insured policy coverages.  
  • Research claims responses to assist senior level adjusters when responding to insurer questions. 
  • Assist senior level adjusters with preparing timely reports for clients.
  • Coordinate the scope of damage and costs schedule for senior level adjusters.
  • Coordinate the senior level adjusters reports for the insured.
  • Other duties as assigned.


Required Experience & Skills:

  • 0-2 years of claims adjusting support or relevant experience.
  • 4-year college degree preferred. 
  • Complete the Adjuster training program within 12-18 months and obtain the appropriate state Adjuster license.
  • Effective verbal and written communication skills. 
  • Strong interpersonal and analytical skills.
  • Ability to plan and prioritize.


Essential Physical Requirements:

  • Travel to inspection sites. (regularly)
  • Move about indoors and outdoors to conduct inspections. (regularly)
  • Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs. (frequently)
  • Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces. (regularly)
  • May exert up to 20 pounds of force frequently or constantly while moving objects. (Regularly)
  • Transport objects weighing up to or exceeding 50 pounds. (regularly)
  • Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds. (frequently)
  • Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices. (regularly)
  • Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing. (regularly)
  • Handle paperwork and files. (regularly)


Work Environment:

  • May require working in outdoor weather conditions. (Occasionally)
  • May require working in stationary position (Occasionally)


McLarens Benefits – “It’s All Here”

  • Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance
  • Health Saving/Flexible Spending - access to flexible spending and health savings accounts
  • Retirement – 401(k) program with company match 
  • Pet Benefits – ensuring the well-being of your extended family.
  • Identity Theft Insurance – offering security and peace of mind.
  • Wellness Programs - supports financial, physical, and mental well-being.
  • Career Development – fostering growth and advancement in the workplace.
  • Community Day of Service/Float Holiday – our Day of Service promotes community involvement, and our personal float holiday can be used as desired.
  • Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services.
  • Employee Assistance Program - designed to provide life balance support and counseling.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.


Nearest Major Market: Philadelphia