General Casualty Adjuster

Summary

McLarens is seeking an experienced General Casualty Adjuster for a designated region with the ability to travel as needed. The Casualty Adjuster needs to be able to work under minimal supervision resolving general liability losses by investigating and negotiating adjustment of losses. We are looking for an exceptional and resourceful problem solver, proactive thinker, and self-starter.

Essential Duties & Responsibilities:

• Receive and review claim intake daily.
• Assist Large Loss Adjusters and Account Adjusters with various tasks, including investigations, assessment of loss, and interview or correspond with claimants or other relevant parties.
• Investigate and determine the cause, circumstance, and extent of damage for causality related loss. 
• Review policy coverage and raise questions with insurers where appropriate.
• Report findings to either a McLarens Account Adjuster or directly to a Claims Examiner at an insurance company for their review and consideration.
• Liaise with insured, insurer, broker, retained experts, etc. to resolve matters timely and equitably.
• Maintain diary to ensure timely reporting to clients.
• Prepare scope of damage and costs schedule.
• Other duties as instructed by senior level management.

Required Experience & Skills:

• 4-year college degree preferred.
• 4-5 years of commercial and residential property claims experience.
• 2+ years handling and managing complex commercial large losses.
• Appropriate state adjuster license(s).
• National claims experience.
• Experience with general liability losses, product, contractors, and reinsurance preferred. 
• Established Broker/Carrier relationships.
• Experience with commercial and residential ISO policies including manuscript interpretations.
• Proficient knowledge of Xactimate or other estimating platforms.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Strong communication skills; both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.

Essential Physical Requirements:

• Travel to inspection sites. (regularly)
• Move about indoors and outdoors to conduct inspections. (regularly)
• Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs. (frequently)
• Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces. (regularly)
• May exert up to 20 pounds of force frequently or constantly while moving objects. (Regularly)
• Transport objects weighing up to or exceeding 50 pounds. (regularly)
• Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds. (frequently)
• Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices. (regularly)
• Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing. (regularly)
• Handle paperwork and files. (regularly)

Work Environment:

• May require working in outdoor weather conditions. (Occasionally)
• May require working in stationary position. (Occasionally)

McLarens Benefits – “It’s All Here”

• Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance
• Health Saving/Flexible Spending - access to flexible spending and health savings accounts
• Retirement – 401(k) program with company match 
• Pet Benefits – ensuring the well-being of your extended family
• Identity Theft Insurance – offering security and peace of mind
• Wellness Programs - supports financial, physical, and mental well-being
• Career Development – fostering growth and advancement in the workplace
• Community Day of Service/Float Holiday – our Day of Service promotes community involvement, and our personal float holiday can be used as desired
• Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services
• Employee Assistance Program - designed to provide life balance support and counseling