Regional General Adjuster

Founded in 1932, McLarens is a leading independent global insurance services provider with offices and operations located around the world. With a focus on complex, commercial and niche markets, the company provides loss adjusting, claims and risk management services, forensic technical services as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. The company’s expert adjusters have an average of over 20 years’ experience, operating across a range of industries with specialties including: Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services and Environmental consulting services.

At McLarens, we aspire and live by a set of shared values that guide our actions and shape our culture: 

EXCELLENCE – We aim for nothing less than the highest standards in everything we do.
TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.
RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.
KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.
THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity

Summery

McLarens is searching for a Regional General Adjuster working in a designated region with the ability to travel as needed. The Regional Adjuster’s main responsibilities will be to manage the resolution of first and third-party claim exposures from coverage, investigative, and loss establishment perspectives. The Regional Adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex commercial exposures. We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player, and self-starter.

Essential Duties & Responsibilities:

• Receive and review claim intake daily.
• Contact insurer, broker, and claimant to arrange appointment for first meeting.
• Visit insured to investigate risk, cause, circumstances, extent of loss, and damage.
• Review policy coverage raising questions with insurers, where appropriate, and recommend resolutions.
• Timely reporting to clients with clear and comprehensive content. 
• As appropriate, formulate technically precise correspondence specific to reservation of rights, declination of coverage, and denial of liability.
• Ability to maintain diary and respond to stakeholder inquiries in timely and professional fashion.
• Effective claim management skills to liaise with insured, insurer, broker, retained experts, etc.
• Prepare scope of damage, loss measure, and costs schedule.
• Coordinate cost agreements with insured and claimant.
• Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.
• Other duties as instructed by Leadership, including out-of-territory travel and catastrophe response, as needed

Required Experience & Skills:

• 5+ years of commercial and residential property claims experience.
• 3+ years handling and managing complex, large losses.
• 4-year college degree preferred.
• Appropriate state adjuster license(s).
• Regional claims experience.
• Experience handling complex commercial losses preferred. 
• Established Broker/Carrier relationships.
• Experience with commercial and residential ISO policies including manuscript interpretations.
• Proficient knowledge of Xactimate or other estimating platforms.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Strong communication skills; both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.

Essential Physical Requirements:

• Travel to inspection sites. (regularly)
• Move about indoors and outdoors to conduct inspections. (regularly)
• Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs. (frequently)
• Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces. (regularly)
• May exert up to 20 pounds of force frequently or constantly while moving objects. (Regularly)
• Transport objects weighing up to or exceeding 50 pounds. (regularly)
• Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds. (frequently)
• Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices. (regularly)
• Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing. (regularly)
• Assess electronic reports and other computer functions. (frequently)
• Handle paperwork and files. (regularly)
• The ability to communicate information and ideas so others will understand by exchanging accurate information in these situations. 

Work Environment:

• May require working in outdoor weather conditions. (Occasionally)
• May require working in stationary position. (Occasionally)

McLarens Benefits – “It’s All Here”

• Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance
• Health Saving/Flexible Spending - access to flexible spending and health savings accounts
• Retirement – 401(k) program with company match 
• Pet Benefits – ensuring the well-being of your extended family
• Identity Theft Insurance – offering security and peace of mind
• Wellness Programs - supports financial, physical, and mental well-being
• Career Development – fostering growth and advancement in the workplace
• Community Day of Service/Float Holiday – our Day of Service promotes community involvement, and our personal float holiday can be used as desired
• Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services
• Employee Assistance Program - designed to provide life balance support and counseling

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.